Privacy Policy.
Last Updated: 12-3-24
Upgraded Studio is committed to protecting your privacy. Please take the time to review this Privacy Policy which explains what information we collect about you, how we use it, and your rights. Upgraded Studio ("we" or "us") is the data controller of the personal data collected via upgradedstudio.com.
What Personal Data Do We Collect About You?
We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:
Information you provide to us when you use our Site (e.g., your name, contact details, and product reviews).
Records of your interactions with us (e.g., if you contact our customer service team, interact with us on social media).
Information collected automatically, using cookies and other tracking technologies (e.g., which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; and
Other information necessary provided by your consent.
What Do We Use This Personal Data For?
Depending on how you use our Site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
To manage and respond to any queries or complaints to our customer service team.
For market research, e.g., we may contact you for feedback about our products.
To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
To comply with our legal and regulatory obligations.
We rely on the following legal basis, under data protection law, to process your personal data:
Because the processing is necessary to perform a contract with you or take steps prior to entering into a contract with you.
Because we have obtained your consent.
Because it is in our legitimate interests as a company to maintain and promote our services.
Marketing
We may use your personal data to send you marketing messages by email, phone, or post. Some of these messages may be tailored to you, based on your previous browsing or purchase activity, and other information we hold about you.
If you no longer want to receive marketing communications from us (or would like to opt back in!), you can change your preferences at any time by contacting us. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time.
Who Do We Share This Personal Data With?
We share customers' personal data with third parties in the following circumstances:
With our professional and legal advisors.
With third parties engaged in fraud prevention and detection.
With law enforcement or other governmental authorities.
Otherwise where we have your consent or are otherwise legally permitted to do so.
Storage and Retention
We will keep your personal data for as long as we need it for the purposes set out above. The period will vary depending on your interactions with us.
Your Rights
You have certain rights in respect of your personal data, including the right to access, portability, correct, and request the erasure of your personal data.
You also have the right to object to your personal data being used for certain purposes, including to send you marketing.
Contact Us
If you have any queries regarding our Privacy Policy, please contact us:
Email: maarten@upgradedstudio.com
Address: Upgraded Studio, Dorpstraat 55, 5133AE Riel, The Netherlands
Last Updated: 12-3-24